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Terms & Conditions

Terms and Conditions

Froggy Fresh LLC

Effective Date: September 1, 2026

Last Updated: September 1, 2026

 

 

Please read these Terms and Conditions carefully before scheduling, booking, or using any services provided by Froggy Fresh LLC. By requesting or accepting services from Froggy Fresh LLC — whether in person, by phone, by email, or through our website — you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree to these terms, please do not proceed with booking.

 

1. Company Information

 

Froggy Fresh LLC is a locally owned and operated exterior cleaning business serving residential and commercial customers in north-central Idaho.
 

  • Business Name: Froggy Fresh LLC

  • Owners: Josh & Marty Lunt

  • Address: 601 Hillside Place, Moscow, Idaho 83843

  • Phone: 1.208.503.3923

  • Email: admin@froggyfresh.com

  • Website: froggyfreshllc.com

  • Primary Service Area: Moscow, Latah County, Lewiston, Idaho, and surrounding communities at the company's discretion.
     

2. Scope of Services

 

Froggy Fresh LLC provides exterior pressure washing and garbage tote cleaning services to residential and commercial customers. Services are performed at the customer's property or at designated service locations.

  • The specific services to be rendered are outlined at the time of booking. Froggy Fresh LLC reserves the right to decline any job deemed unsafe, inaccessible, or outside the scope of standard operations.

  • Services are subject to change, modification, or cancellation at the company's discretion due to weather conditions, equipment failure, safety concerns, or other unforeseen circumstances.

  • Froggy Fresh LLC does not guarantee the removal of all stains, discoloration, mold, or biological growth. Results depend on surface type, age, condition, and prior treatment history. We will always work to deliver the best possible outcome.


3. Customer Responsibilities

 

To ensure a safe, efficient, and effective service visit, customers are responsible for the following prior to the scheduled appointment:

  • Ensure clear and safe access to all areas to be serviced, including driveways, walkways, garbage totes, and exterior surfaces.

  • Remove all vehicles, pets, outdoor furniture, potted plants, and personal property from work areas before service begins.

  • Close all windows, doors, vents, and exterior electrical outlets prior to service.

  • Disclose any known fragile, damaged, or hazardous surfaces or materials on or near the service area.

Failure to meet these responsibilities may result in cancellation of the service visit, forfeiture of any deposits paid, and/or the assessment of additional charges.


4. Scheduling and Appointments

 

  • Appointments are scheduled at the mutual convenience of the customer and Froggy Fresh LLC, subject to availability.

  • A confirmed booking constitutes an agreement to these Terms and Conditions in full.

  • Froggy Fresh LLC will make reasonable efforts to arrive within the agreed-upon service window. Arrival times are estimates and are not guaranteed, as they may be affected by routing, weather conditions, and the duration of prior jobs.

  • Customers will be notified of any significant delays or schedule changes as promptly as reasonably possible.


5. Cancellations and Rescheduling

 

  • Customers may cancel or reschedule appointments at no charge with at least 48 hours' advance notice prior to the scheduled service time.

  • Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee of up to 50% of the quoted service price.

  • Same-day cancellations or failure to provide access at the time of service ("no-shows") may be subject to a cancellation fee of up to 100% of the quoted service price.

  • Froggy Fresh LLC reserves the right to cancel or reschedule appointments due to weather conditions, equipment failure, safety hazards, or other circumstances beyond our reasonable control. In such cases, no cancellation fee will be charged to the customer, and we will work with you to find the earliest available alternative date.


6. Payment Terms

 

  • Payment is due in full before completion of services unless otherwise agreed in writing prior to service.

  • Accepted payment methods include major credit/debit cards, Apple Pay, Google Pay etc. Specific accepted methods will be confirmed at the time of booking.

  • Invoices not paid within 30 days of the service date are subject to a late fee of 1.5% per month on the outstanding balance.

  • Returned checks are subject to a $35.00 returned check fee in addition to the original invoice amount.

  • Froggy Fresh LLC reserves the right to pursue collection of unpaid balances through all available legal remedies, including small claims court. The customer agrees to pay all reasonable collection costs, including attorney's fees, where applicable under Idaho law.


7. Pricing and Quotes

 

  • All pricing is provided as an estimate based on the information available at the time of booking. Final pricing may vary based on actual conditions observed on-site.

  • Additional charges may apply for: excessive soiling or buildup, access difficulties, additional surfaces requested on-site, or hazardous materials encountered during service.

  • Any price adjustments from the original estimate will be communicated to the customer and confirmed before any additional work proceeds.


8. Property and Surface Damage

 

Froggy Fresh LLC takes great care with all surfaces and equipment. However, customers should be aware of the following:

  • Pressure washing involves high-pressure water application that may reveal pre-existing damage, loosen aged or peeling paint, disturb deteriorated caulking, or affect weakened materials. These outcomes are not caused by our service but may be uncovered by it.

  • Froggy Fresh LLC is not liable for damage to surfaces, structures, or materials that were already in a weakened, damaged, or deteriorated condition prior to service.

  • Customers are responsible for disclosing any known vulnerabilities, pre-existing damage, or delicate areas before service begins. Failure to disclose such information releases Froggy Fresh LLC from liability for any resulting damage.

  • Claims for alleged property damage must be submitted in writing to admin@froggyfresh.com within 5 business days of the service date. Claims submitted after this period will not be considered.

  • Froggy Fresh LLC's liability for verified property damage, if any, is limited to the total amount paid by the customer for the specific service in question.


9. Liability and Limitation of Liability

 

  • To the fullest extent permitted by applicable law, Froggy Fresh LLC's total liability for any claim arising out of or relating to services provided shall not exceed the total amount paid by the customer for the specific service giving rise to the claim.

  • Froggy Fresh LLC is not liable for any indirect, incidental, consequential, special, or punitive damages of any kind arising from services provided, regardless of whether such damages were foreseeable.

  • Froggy Fresh LLC carries general liability insurance. Upon request, proof of insurance is available to customers prior to or at the time of service.

  • Nothing in these Terms and Conditions limits or excludes liability for gross negligence, willful misconduct, or any other liability that cannot lawfully be limited or excluded under Idaho law.


10. Safety

 

  • Customers, household members, guests, and pets must remain a safe distance from active work areas during service. A minimum clearance of 10 feet from active pressure washing equipment is required at all times.

  • Froggy Fresh LLC personnel reserve the right to stop work immediately if unsafe conditions are identified, including but not limited to: unstable surfaces, electrical hazards, aggressive animals, or interference from customers or bystanders.

  • Froggy Fresh LLC is not responsible for slip-and-fall incidents or other injuries resulting from wet surfaces during or after service. Customers should exercise appropriate caution and keep others away from wet or recently washed areas until surfaces are dry.

  • Runoff water is an inherent byproduct of pressure washing. Customers are responsible for ensuring that adequate drainage exists on their property. Froggy Fresh LLC is not liable for water intrusion into structures if windows, doors, vents, or gaps are not properly sealed prior to service, as required under Section 3 (Customer Responsibilities).
     

11. Environmental and Regulatory Compliance

 

  • Froggy Fresh LLC uses cleaning solutions that are biodegradable and environmentally responsible where practicable.

  • Customers are responsible for ensuring that services can be performed in compliance with applicable local ordinances, homeowners association (HOA) rules, and environmental regulations at the service property.

  • Froggy Fresh LLC complies with applicable local, state, and federal regulations regarding water usage and wastewater runoff in the course of all service operations.
     

12. Service Limitations and Exclusions

 

  • Froggy Fresh LLC does not provide interior cleaning services of any kind.

  • Services do not include repair, painting, sealing, staining, or any restoration of surfaces.

  • Froggy Fresh LLC does not service roof surfaces unless the work has been specifically quoted and agreed upon in advance and in writing.

  • Results may vary based on surface type, age, material composition, and the nature and depth of soiling. No guarantee of complete stain removal is made or implied.
     

13. Privacy and Data Use

 

  • Froggy Fresh LLC collects basic contact and service information — including name, service address, phone number, and email address — for the sole purpose of scheduling, billing, and communicating about services.

  • Customer information is never sold or shared with third parties for marketing or commercial purposes.

  • Customer information may be shared with third-party service providers (such as payment processors or scheduling software) strictly as necessary to deliver services.

  • Customers may request deletion of their personal data at any time by contacting us at admin@froggyfresh.com.

  • Froggy Fresh LLC may use before-and-after photos of completed work for marketing and promotional purposes. Identifiable property addresses will not be tagged or published in public-facing content without the express consent of the customer.
     

14. Communications and Marketing

 

  • By providing a phone number or email address, customers consent to receive service-related communications, including appointment confirmations, reminders, invoices, and follow-up messages.

  • Customers may opt in to receive promotional communications, such as seasonal deals and service reminders. Customers may opt out at any time by replying STOP to any SMS message or by contacting us at admin@froggyfresh.com.

  • Froggy Fresh LLC will not contact customers for unsolicited commercial purposes beyond reasonable service-related follow-up.
     

15. Governing Law and Dispute Resolution

 

  • These Terms and Conditions are governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of law principles.

  • Any disputes arising from services provided by Froggy Fresh LLC that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of Latah County, Idaho.

  • Customers agree to make a good-faith attempt to resolve any dispute by contacting Froggy Fresh LLC directly before initiating any formal legal action. We are always willing to work with our customers to find a fair resolution.

16. Modifications to Terms

 

  • Froggy Fresh LLC reserves the right to update or modify these Terms and Conditions at any time and without prior notice. Updated terms will be posted on the website at froggyfreshllc.com and will take effect upon the date of posting.

  • Continued use of services following the posting of updated terms constitutes acceptance of the revised Terms and Conditions. We encourage customers to review this page periodically.

17. Entire Agreement

 

  • These Terms and Conditions, together with any service agreement, quote, or booking confirmation provided to the customer, constitute the entire agreement between the customer and Froggy Fresh LLC with respect to the services described therein.

  • No oral representations, promises, or agreements not expressly reflected in these Terms or a written service agreement shall be binding on either party.

  • If any provision of these Terms and Conditions is found to be invalid or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

 

Contact Us

For questions about these Terms and Conditions, or any aspect of our services, please contact us:

Froggy Fresh LLC

Address: 601 Hillside Place, Moscow, Idaho 83843

Phone: 1.208.503.3923

Email: admin@froggyfresh.com

Website: froggyfreshllc.com

 

Froggy Fresh LLC — Terms and Conditions — Effective September 1, 2026 — froggyfreshllc.com

Josh & Marty Lunt, Owners — Moscow, Idaho

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